Privacy Policy

GreenTronics Design Labs India Pvt Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share information when you visit our website at gtd-labs.com (the "Site").

1. Information We Collect

a) Information you provide

When you fill out a contact form, submit an enquiry, or request a quotation, we may collect:

• Name and designation
• Company or organisation name
• Email address and phone number
• Details of your product or project enquiry

b) Information collected automatically

When you browse the Site, we may automatically collect:

• IP address and approximate location (city/country level)
• Browser type, operating system and device information
• Pages visited, time spent on pages and referring URL
• Cookies and similar tracking identifiers (see Section 5)

2. How We Use Your Information

We use the information collected to:

• Respond to your enquiries and provide product quotations
• Improve and maintain the Site's functionality and content
• Analyse website traffic and usage patterns
• Comply with legal obligations and prevent fraud
• Send occasional product updates or newsletters, only if you have opted in

3. Legal Basis for Processing

We process your personal data on the following grounds:

• Consent — when you voluntarily submit your information through forms or opt in to communications.
• Legitimate interest — to improve our services, analyse Site usage and respond to business enquiries.
• Legal obligation — where required to comply with applicable laws and regulations.

4. Data Sharing & Disclosure

We do not sell, rent or trade your personal information. We may share data with:

• Service providers — trusted third parties who assist in operating the Site, such as hosting and analytics providers, under confidentiality agreements.
• Legal authorities — when required by law, court order or government regulation.
• Business transfers — in the event of a merger, acquisition or sale of assets, your data may be transferred as part of that transaction.

5. Cookies

The Site uses cookies and similar technologies to enhance your browsing experience. Types of cookies we may use:

• Essential cookies — required for the Site to function (e.g., theme preference).
• Analytics cookies — help us understand how visitors interact with the Site (e.g., Google Analytics).

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Site functionality.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes described in this policy, or as required by law. Enquiry data is typically retained for up to 24 months from the date of last contact.

7. Data Security

We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable Indian data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time
• Lodge a complaint with a relevant data protection authority

To exercise any of these rights, contact us using the details below.

9. Third-Party Links

The Site may link to external websites. We are not responsible for the privacy practices of third-party sites. We encourage you to read their privacy policies before sharing any personal information.

10. Children's Privacy

The Site is not directed at individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, please contact us so we can promptly delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated "Last updated" date. We encourage you to review this page periodically.

12. Contact

For questions, concerns or requests regarding this Privacy Policy, please contact: